Direct Hire Secrets

We are looking, can you be found?

Talking Frankly by Cathy Townley-McGaughey

Recruiter and Managing Partner, A1 Best Staffing

I get a good solid direct-hire job order from a client and it’s in your area of expertise. I need to find the best person for the job, but you aren't on my radar. Why? 

The hiring client is paying for my skills and I get right to work on the new job order. But why aren't YOU at the top of my list for this job?

You need to know how our selection process works:

1. Submit a really good resume and a keyword rich cover letter as your first step. Do this electronically, as my very expensive and specialized staffing software will then quickly feed it directly into my recruiting database. No waiting on manual input, you are IN the database immediately. Note: I don't usually pass on your cover letter to the client, only your resume. I might use paragraph quotes from your cover letter to summarize you, or as a lead in to whet the client’s appetite, but only if you are a good fit for the job. So your resume and my presentation are what places you in the best position. 

2. When you apply for a specific direct hire job, if you are being considered I will contact you and call you in for an informational interview. I usually get between two and three hundred responses to each publicized position. I am looking at a LOT of resumes. If you are just submitting your resume into our database and not applying for an open job, I will not call you in for an interview until I actually have a job opening to discuss with you. Contact information is kept for six months, reapply if more time has passed and you have not been contacted. Call me to find out why we haven’t contacted you, I will be happy to talk. 

3. Please don't play coy. When I call or email signifying interest in you I expect you to respond fast. If you don't, I may think you are not interested and move on to the next applicant. My typical client will want a short list of 5-10 candidates. Those will be the best qualified and most employable applicants, and the list fills up quickly.

4. In our interview, respond honestly to my questions. Remember, the client will want to interview you also, and those responses should match what you told me. In our interview, I will be zeroed in and focused on my client’s needs and preferences. Yes, I will be judging you based on what you say, your body language and how well your responses match up with the info on your resume. You may be asked to revise your resume to better reflect what you can offer my client. I am also letting you talk to get a better idea of who you are and what you can offer my client.

5. Yes, I am going to check your references, both job history and personal. Be prepared to hand me a list including previous job addresses, supervisor names and phone numbers. 

6. Money? The client has given me a low and high wage range during our contract negotiations. Part of my job is to wrangle a fair salary for you. I will tell you the wage range and we will discuss your salary and benefit needs.   

7. I will let you in on the progress of the process as my clients conducts the final interviews and narrows down the field further. I may call you with additional questions and even bring you back into the office to talk with me or have a second interview with my client. Usually it takes less than a day after the final interviews to make a decision to hire. BUT, I have had a client that took two months to make that decision! Know that I am going to do all in my power to hurry them along. 

8. I will give you some background on my client and some hints as to what they are looking for in an employee. Be true to yourself. If you know in your heart that you are not a good fit for the job we are discussing, say something. Life is too short to be working miserably in a job you hate. Your perfect fit job will be available soon, it might just not be this one. 

9. I will want to talk to you after the client interview. Not right then while the client is still in my office, but I will call you very soon. I want feedback about the interview from both you and my client. I will want your impressions and I will want to know what questions you were asked. I will tell you the client’s impression of you and your abilities to do the job, and have some hints about how you handled the interview process. 

When I present you to my client as a good candidate, to be a part of their company family and a good value employee, I want to sincerely believe that you will be. I want you to be honest with me so that I can be honest with my client. We all win.

About this author

Cathy Townley-McGaughey is the managing partner and chief recruiter for A1 Best Staffing in Galveston, Texas. Cathy has been in the HR business for over 30 years, with experience in finance, utilities and manufacturing. She has extensive, personal experience as a hiring manager and is a seasoned, professional recruiter helping companies and candidates form new, productive employment relationships.

Mrs. Townley-McGaughey views her primary role as placing the best fit candidates and driving her client company’s growth by:

§   Recruiting and identifying the best talent available for the targeted position

§   Appraising and verifying the candidate's credentials

§   Connecting the candidate and company

§   Leading the placement process to a successful close.

Cathy can be contacted via email at: ctm@a1beststaffing.com

Still Good Advice

Interviews. You gotta love 'em, no matter which side of the desk you find yourself sitting at.

I ask every new employee at A1 Best Staffing: "Be candid with me. I want to place you in a job that is a good fit for both of us. I won't judge you and I won't put you in a job that you aren't qualified for. Will you really talk to me? What you tell me today, right here, will help us both in the long run."

And they do, tell me. Followed by the plaintive cry temp recruiters hear so often - "I'm here because I can't find a job. Why don't I ever get called back after the first interview? But they seemed so interested, what did I do wrong?" My standard answer -  "Maybe you didn't do ANYTHING wrong. Maybe it's more what you  didn't do."

I place temp, temp to perm, and direct hires through A1 Best Staffing. Most of our temps don't interview with the client, we are trusted to provide the best candidates and we do. However, our direct hires, unlike temps, always interview first. We are sometimes asked to be a client's HR Agency - to screen and skill test, then send a few hand picked candidates for interviews.

So, of course I want to make sure our candidates ace the interview. To be chosen for the job, they have to stand out and step forward. My advice to them for that important interview? This article continues to sum up what our clients expect from top candidates, even now in 2013.  

4 Essential Questions To Ask At The End Of A Job Interview
By Amy Fontinelle | Investopedia – Tue, Sep 25, 2012 11:14 AM EDT

"I am always surprised how some interviewees tend to trail off towards the end of an interview instead of finishing strong and leaving a lasting impression," says Zachary Rose, CEO and founder of Green Education Services, a green jobs training firm in New York City. Whether you're a senior preparing for campus recruiting or a recent graduate still hunting for a job, here are the top questions experts recommend asking at the end of a job interview to leave a great final impression on hiring managers and establish yourself as a top candidate.

"Is There Any Reason Why You Wouldn't Hire Me?" 
Kelsey Meyer, senior vice president of Digital Talent Agents in Columbia, Mo., says, "A recent candidate asked, 'If you were to not offer the job to me, what would be the reason?' This was extremely straightforward and a little blunt, but it allowed me to communicate any hesitations I had about the candidate before he left the interview, and he could address them right there."
"This one question is something I would suggest every single candidate ask," adds Meyer. It lets you know where you stand and if you need to clarify anything for the interviewer. "If you have the guts to ask it, I don't think you'll regret it," she says.
Rachel Dotson, content manager for ZipRecruiter.com, says, "All too often you hear about candidates leaving an interview and thinking they aced it, only to get a swift rejection email soon after. Take the time while you're face-to-face to ask about and dispel any doubts that the hiring manager has." Make sure a key asset of yours hasn't been overlooked.

"As an Employee, How Could I Exceed Your Expectations?" 
Michael B. Junge, a staffing and recruiting industry leader with Irvine Technology Corp. in Santa Ana, Calif., and author of "Purple Squirrel: Stand Out, Land Interviews, and Master the Modern Job Market," says that one of his favorite interview questions is when a candidate takes the lead and asks, "If I were offered this position and joined your company, how would you measure my success and what could I do to exceed your expectations?"
"The question shows confidence without being overly brash, while also demonstrating that you have an interest in delivering positive results," Junge adds. What's more, the answer you receive can reveal what the interviewer hopes to accomplish by making a new hire, and this information can help you determine whether to accept the position if you get an offer.
"How Could I Help Your Company Meet Its Goals?"
Dotson also suggests job candidates ask the interviewer, "How does this position fit in with the short- and long-term goals of the company?" The response to the short-term side of the question gives you further insight into your potential role and helps you tailor the remainder of the discussion and your interview follow-up, she says. "Second, by bringing up long-term goals, you are telling the hiring manager that you're there for the long-run, not just another new grad that is going to follow suit with her peers and job-hop every six months," Dotson says.
Junge also recommends that interviewees ask, "What challenges have other new hires faced when starting in similar roles, and what could I do to put myself in a better position to succeed?" He says few students or new grads will ask this question because most haven't witnessed failure. To a hiring manager, this question demonstrates maturity and awareness, and if you're hired, the answers can help you avoid the pitfalls of being new.

"What Excites You About Coming into Work?" 
Murshed Chowdhury, CEO of Infusive Solutions, a specialized staffing firm in New York City, suggests that candidates ask the interviewer, "What excites you about coming into work every day?"
"This is a role reversal question that we often suggest candidates ask," he says. People love the opportunity to talk about themselves, so this question provides an excellent chance to learn about the hiring manager and find ways to establish common ground. "This is also a great opportunity for the candidate to determine whether he/she is excited by the same things that excite the hiring manager to see if the culture is a good fit," Chowdhury adds.

The Bottom Line 

Although it is important to provide a great first impression to a potential employer, as well as acing the basics of a job interview, closing the interview strongly is just as important.
"Prove to your interviewer that you want this position and you are in this for the right reasons, not simply to fill your day with something to do," Rose says. Ask these questions before you leave, and leave your potential new employer with a great impression.